Email when a site goes down. On Pro and Business, the alert goes to the email address your PSA or help desk turns into tickets. Free for 5 checks. From $9 a month.
Each site is checked every minute by default, and a check can be set to 5 minutes, 15 minutes, 30 minutes, or 1 hour.
Also works for in-house IT and web agencies.
Off until you turn it on for a client. It won't close tickets or run scripts.
*Needs Pro or Business.
Each client has its own checks, alert address, status page, and report. A blank check address uses the client's. On Pro and Business, a client can have its own ticket mailbox, Teams channel, Slack webhook, or PagerDuty service.
The Watchbill checks each client website over HTTPS. A new site sends one test email. After that, mail goes out when the site goes down or comes back up. You choose the address and can add a short note. Each client can have a status page. It stays private until you publish it. The link does not use the client's name.
A check is one website. Email is on every plan. Pro and Business can also send ticket email, a webhook, a Microsoft Teams message, a Slack message, or a PagerDuty alert. The Watchbill is a service of LatticeDDI, LLC and runs on Cloudflare.
Your RMM watches devices. The Watchbill watches the client's website from outside, from US East and US West, and gives the client a page.
Email on every plan You choose the address. A short note is optional.
A page you publish The status page stays private until you share it.
Every check runs from US East and US West. An outage opens only when both regions see it down. When they agree, we check once more about 30 seconds later and then alert. If one is down and the other is up, we wait about two minutes. One region's network problem doesn't page you or open a ticket.
US East: up, 71 ms
US West: up, 73 ms
Set a window for the account, a client, or specific checks. Checks keep running. Alerts stay quiet. Those minutes stay out of uptime unless a report includes them. Every plan, including Free.
The report is an email with an HTML file. The client can open it without a login. Maintenance can be left out or counted. Free sends one monthly report to you. Starter adds weekly. Pro and Business can send it to a client.
Price at 100 checks, a status page per client, and a report you can send. On Pro and Business, the alert goes to the email address your PSA turns into tickets. Vendor prices are from 10 Oct 2026.
| Monitor | 100 checks | Status page | PSA | Reports |
|---|---|---|---|---|
| The Watchbill | Pro is $15.00 a month for 100 checks. | Yes. Each client has one page. It stays private until you publish it. | Ticket email on Pro and Business for ConnectWise, Autotask, HaloPSA, Syncro, ServiceNow, ServiceDesk Plus, Jira Service Management, Freshservice, Freshdesk, Zendesk, Zoho Desk, SysAid, and Kaseya BMS. No REST connector. | Every plan, including Free and Starter. Pro and Business can email it to a client. |
| Pingdom | Not stated for 100 checks. The page lists $18 a month for 10 uptime checks and $40 a month for 25. | The page says public status pages. It does not say one page per client. | Not stated. | Public status pages and reports. Pingdom pricing page, 14 Oct 2026. |
| UptimeRobot | Team starts at €41 a month (€35 on annual) for 100 monitors. | Team includes 100 status pages. Free is 1, with no customization. | Not stated. | Monthly email reports. Free: the first 3 months. Paid plans: included. UptimeRobot pricing page, 14 Oct 2026. |
| Better Stack | Not stated as one price for 100 checks. A responder is $34 a month or $29 on the yearly column. Additional 50 monitors are $25 a month or $21 on yearly. | 1 status page is included. Another public page is $15 a month or $12 on yearly. | Not stated. | Not stated. |
I like how simple The Watchbill can be to set up for basic monitoring, but it also allows for more in-depth checks. I no longer have to manually check websites, and I trust The Watchbill to alert me to issues.
The wall shows every check as a tile, grouped by client, with the worst at the top. It refreshes every minute and says All clear when everything is up.
A private link opens on a TV with no sign-in. It is read-only. It can be limited to one client or tag. Share on the signed-in wall creates that link. Rotate replaces it. Revoke turns it off. Delete removes it.
MSPs. Every client's sites on one board. For MSPs
IT teams. Company sites, and a page staff can open. For IT teams
Agencies and web developers. Sites you handed off, so you hear before they call. For agencies
Use The Watchbill as one of your alarms. A check can miss an outage. The acknowledgement says how.
Every plan includes the minute check, 90 days of history, domain and certificate checks, and email. Pro and Business can add the destinations below.
A signed webhook. The Watchbill sends one HTTPS request when a site goes down and another when it recovers. The body is signed, so the receiver can check it came from The Watchbill.
Ticket email. Mail goes to the address ConnectWise, Autotask, HaloPSA, Syncro, ServiceNow, ServiceDesk Plus, Jira Service Management, Freshservice, Freshdesk, Zendesk, Zoho Desk, SysAid, or Kaseya BMS already turns into a ticket. The message names the company, the site, the monitor, the status, the time, and a link. It does not close the ticket.
Microsoft Teams. A message posts in the channel, through a Teams Workflows URL.
Slack. A message posts in the channel, through an incoming webhook on hooks.slack.com.
PagerDuty. The down alert and the recovery share one incident. Recovery resolves it.
Up to three alert addresses. On Pro and Business, the same up and down emails can go to you, a technician, and the client.
Your name and logo. On Pro and Business, a published page can show your name and logo. It still says it is operated by LatticeDDI, LLC. On Business, the Monitoring by The Watchbill line is left off. The address stays on thewatchbill.com.
On Pro and Business, the outage log is a CSV of confirmed minutes for a client invoice.
Off until you turn it on for a client. It won't close tickets or run scripts.
Free and Starter send email only. Destinations send when a site goes down and when it recovers.
A check is one website or URL. Starter includes 50, Pro includes 100, and Business includes 250. On Pro and Business you can add blocks of 100 checks at $8.00 a month or $96.00 a year, on the same bill.
A check can set one alert address. A blank check uses the client's address. A blank client uses the account address. You can add a short note. Pro and Business can add two more addresses, and a reply-to. Mail is from alerts@thewatchbill.com.
Export your checks and reports as CSV any time. Nothing is deleted when you go over your plan.
Every plan can upload a CSV. You see a preview before anything is added. Headers match The Watchbill, Pingdom, UptimeRobot, Better Stack, StatusCake, or Site24x7.
Checks over the plan limit are paused. They are not deleted. Raising the plan, or adding a block on Pro or Business, turns them back on.
Ticket alerts need Pro or Business. Free and Starter alert by email.
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